Trouble Inputs
Trouble inputs operate similarly to regular inputs, however they are used to monitor the status and condition of the system. For example, if the enclosure door on the main control device is opened, it will open the Enclosure Tamper trouble input.
Address
- Module Type: The type of device that the trouble input is associated with (e.g. controller, reader expander, door).
- Module Address Input: The Physical address of the module or name of the door that the trouble input is associated with.
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Module Input: The index of the trouble input on the associated module. This determines what system trouble the trouble input monitors and the event code that is sent to the monitoring station when this trouble input generates an alarm. For example, trouble input 3 on an analog expander opens when there is a 'Battery Low / Missing' condition, and sends an event code of 302.
See the Trouble Inputs section of the relevant installation manual for a full list for each module.
Configuration
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Trouble Group: The trouble groups and associated Trouble group options below determine how trouble conditions will be displayed on the keypad. Setting these fields will allow this trouble input to be displayed on the keypad in the Installer View menu, which is useful for technicians checking the system for issues. In addition, a custom message based on the selected trouble group option will be displayed in the Trouble View menu, and if enabled on the keypad, also in the Offline Trouble View menu.
There is typically no need to edit the trouble groups as they are automatically set for each trouble input.
The available trouble groups are as follows:
- 0 - None: This trouble input does not fall under any of the categories below and will not be displayed on the keypad. This option is used for trouble inputs that technicians on site do not need to be aware of (e.g. 'Installer Logged In').
- 1 - General: This trouble group consists of troubles that are relevant to the general operation of the system. This includes conditions such as AC failure, reporting issues and input faults.
- 2 - System: This trouble group is used for module related troubles (e.g. module tamper).
- 3 - Access: This trouble group is used for troubles that are related to access control and door operation (e.g. forced door, too many access attempts).
Users can access the Trouble View menu by logging in to a keypad and pressing [MENU] [5] [2], and the Installer View menu by pressing [MENU] [4] [1] [2]. Here they can view the current system troubles.
If enabled on the keypad (Expanders | Keypads | Options 2), the Offline Trouble View menu can be accessed by pressing [MENU] [2], without logging in to the keypad.
These fields do not affect the event codes used for reporting.
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Trouble Group Options: The trouble group option determines what message will be displayed on keypads when this trouble input is open. Each option that can be selected has one or more variants, depending on the Trouble Group selected above. If the trouble group is set to 1 the first entry in each option will be used, and so on.
There is typically no need to edit the trouble group options as they are automatically set for each trouble input.
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Reporting ID: The trouble input's reporting ID is the Zone ID index which will represent that trouble input to the monitoring station. You can manually assign an ID to each input, allowing a high amount of flexibility in input reporting. For example, if two inputs have the same Reporting ID they will both report as the same input.
Every trouble input must have a reporting ID assigned, so each newly created trouble input will be automatically assigned the lowest available ID. If a trouble input has been assigned a number higher than the maximum that can be reported to a particular service the highest possible number will be reported.
You can export Reporting IDs from Monitoring | Reporting | Central Station Report. Inputs and trouble inputs share the same range of Zone IDs but trouble inputs typically use higher indexes.
Commands
- Commands